Frequently Asked Questions
How do I join and partake in an online auction via the MyLiveStock app?
You’ll need to create an account with MyLiveStock and login using your email address and password. You can access the Live Auction portal and be a viewer only user. If you wish to bid on the Live Auction portal, submit your NZFL Account Number/Code (8 digit numerical account code found on an invoice or credit note on the top right hand side). We will allocate a unique online Permanent Bidder ID number. You will be notified of this by email once complete.
If you are not a current NZFL account holder, you are required to apply and complete the necessary documentation and credit checks.
If you cannot remember your NZFL Account Number/Code or Permanent Bidder Number, phone 0800 695 483 and we'll get you set up and verified.
You must agree to the Terms & Conditions to enable bidding, and before each auction begins.
For more information on our live auction platform, please visit
https://mylivestock.co.nz/go/static/liveauctionguide
How do I place a bid on the MyLiveStock app via a hybrid auction?
You will need to be logged in with your username and password.
For your selected pen(s), click the green ‘AUTO BID’ button and enter the most you are willing to pay in the cost per head or the cost per kg box (this will automatically calculate the cost per head value). Listed pens can be found below the camera view.
Select the email option if you wish to be updated via email.
Click ‘CONFIRM’ when ready.
Your bid will now be automatically placed and keep you in the lead until you win, or your auto-bid is exceeded.
To change your highest bid amount or cancel at any time, click the green ‘AUTO BID’ button and re-enter your details.
If you hold the leading bid, no extra bids will be placed.
Can I watch hybrid auctions without having a bidding account?
Yes! You can access our ‘spectator only’ access by creating an account with MyLivestock. You’ll then have direct access via the Live Auction portal on the app.
I’ve made a listing, but it’s not showing on the app or website just yet?
Your listing will be submitted to our MyLiveStock administration team, who will then assign your listing to an agent (if you don’t already have one). Our administrators will check your submission and if everything is OK, your listing will go live on the MyLiveStock website and an agent will be in contact with you.
How much does it cost to download the MyLiveStock app?
The app is free to download on all mobile devices. Simply download the app through your appropriate app store using your details.
I would like to know more about a listing and/or make an offer.
Please call the listed stock agent or send us an email. You can do this directly via the app by navigating into the listing, and selecting one of the contact options.
How do I make sure I have the most current version of the app?
We are consistently working to add new improvements to the MyLiveStock app. To ensure your app is up to date, set your device to automatically update apps.