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Let us solve your problem or complaint

If you want to make a complaint or have a problem understanding something we’ve done, please let us know, so we can address the problem.
We’re here to take care of any livestock issues you face, so if you think we’ve failed in any way, you can trust that all our people will be committed to resolving the issue.

  • Your best first call is to talk to your agent directly or to contact your agents’s manager. You’ll find the agent contact details on our agent page.
  • If you’re still not 100% satisfied, please contact our Feedback & Complaints Committee on fcc@mylivestock.co.nz. They’ll take up your concerns.
  • If even this does not address your complaint fully, your next step is make an online enquiry using the form below.

Complaints Enquiry Form